Customer Support

General Information:

Account Services:

Institutional Subscribers (Account Administrators only):

The American National Biography does not currently offer COUNTER statistics. Usage continues to be available via the ICOLC standard and can be found within the Subscriber Services area on the ICOLC page. Customers outside of the Americas will require an additional administrator username and password to access their American National Biography usage. If you are not aware of your login for this usage data please contact onlinesubscriptions@oup.com

Access American National Biography Online for $15 a Month Individual Subscriptions Available Here

Individual Subscribers:
  • View/update subscription information
  • Change your password
  • Forgot your password? Have a new one sent to you
  • Please contact us if you need further assistance (US customers):

    Customer Service -- 1-800-334-4249 ext. 6484 or via e-mail oxfordonline@oup.com (available 9am-5pm M-F Eastern Standard Time)

    Billing Inquiries -- 1-800-445-9714 or via e-mail custserv.us@oup.com (available M-F 8:15am-5:30am US Eastern Standard Time)

    For questions about subscribing to ANB Online and free trial offers:

    Sales Inquiries -- 1-800-334-4249 ext. 6484 or via e-mail oxfordonline@oup.com (available 9am-5pm M-F Eastern Standard Time)

    Editorial Questions/Comments -- Please send e-mail to webmaster@anb.org

    Mailing Address:

    Online Subscription Department
    Oxford University Press
    198 Madison Avenue
    New York, NY 10016
    Fax: 1-212-726-6476

    Customers outside the Americas should contact:

    Online Products
    Oxford University Press
    Great Clarendon Street
    Oxford OX2 6DP
    UK
    Fax: +44 (0) 1865 353308
    E-mail: onlinesubscriptions@oup.com

    International Customers:

    Please visit http://www.oup.com/ to find the OUP office in your country.

    Print inquiries only (ordering, shipping, and billing questions):

    United States
    Customer Service Department
    Oxford University Press
    2001 Evans Road
    Cary, NC 27513
    E-mail: custserv.us@oup.com
    Toll-free: 1-800-445-9714
    Fax: 1-919-677-1303
    Website: http://www.oup-usa.org/

    Other OUP online products that may be of interest:

    Visit http://www.oxfordonline.com for information about the Oxford Dictionary of National Biography, Grove Art Online, Grove Music Online, Oxford English Dictionary Online, Oxford Reference Online, and Oxford Scholarship Online.



© 2005 Oxford University Press. Privacy Policy.