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Privacy Policy and Legal Notices for American National Biography Online:

This privacy policy and legal notice is specific to American National Biography Online and overrides any other privacy policy or legal notice appearing elsewhere on Oxford University Press web sites.

Privacy policy

Oxford University Press (OUP) is committed to protecting your privacy online. Our policy explains how we will do this. We will review this policy in the light of comments we receive so please check the latest version. If you have any questions about our privacy policy please contact us at oxfordonline@oup.com.

By using American National Biography Online, you are accepting the practices described in this statement.

What kind of information do we collect and how do we use it?

When you register for Biography of the Day, a free trial, ask for further information about American National Biography Online, or subscribe to the service, we ask for your name, email address, postal address, and other relevant personal information. Personal information submitted in this way is added to our access control database, hosted by a third party hosting company, and to our customer databases at OUP and OUP Inc. premises. This information will be updated if you inform us of any changes.

We may use information in our customer databases to send you information about us and our products which we think may be of interest to you, both electronically or otherwise. In the case of subscriptions and free trials, your personal information will also be used to enable us to verify you are a subscriber and to deliver American National Biography Online to you.

We request personal information (such as your name, email address and other contact details) from you when you contact us with subscription management queries, technical problems, to comment on American National Biography Online, or when you ask for information about how to use the service. Personal information submitted by you via a "contact us" or feedback form will not be added to our customer database and we request it simply so that we can respond to you about your query. Statistics regarding the types of queries submitted to us via a "contact us" or feedback form may be collated by us in aggregate form so that we can effectively monitor the site and improve levels of service.

If you have registered for a free trial, asked for information, or subscribed to American National Biography Online in the past and no longer use the service and do not wish us to store information about you, please contact us at oxfordonline@oup.com and we will remove your details from our customer database. We need to store information about current subscribers and trial in order to fulfill our contractual requirements to you and in order to deliver American National Biography Online to you.

If you have signed up for the American National Biography Online Biography of the Day and no longer wish to receive it, you can unsubscribe by sending an email to biod-request@anb.org and include the word "remove" in the subject line.

If you agree to receive additional offers and information from Oxford University Press when you signed up for Biography of the Day, but decide that you no longer want to receive this information, please contact us at webmaster.us@oup.com and we will remove your name from our mailing list. If you choose to opt out of receiving this information, you will continue to receive Biography of the Day unless you unsubscribe from it separately.

Unless you have informed us that you do not wish to receive further information about our products, we may send you direct mail.

You may notify us either in writing, fax or email that you object to being contacted in a particular stated way. If you use more than one email address to communicate with us, please notify us of each email account you use.

When do we share information?

We do not sell your personal information to others.

We share your information within Oxford University Press and with OUP Inc. in the USA and Oxford Publishing Limited.

American National Biography Online has been developed by and hosted by third parties but we have agreed with those third parties that they will keep your information secure and not use it for other purposes.

We have links to non-Oxford University Press web sites on our site. If you visit these sites, they may collect information, and such sites are not within our control and are not covered by this privacy statement.

If we believe that your use of the site is unlawful or damaging to others, we reserve the right to disclose the information we have obtained through the site about you to the extent that it is reasonably necessary in our opinion to prevent, remedy or take action in relation to such conduct.

Use of cookies

What is a cookie?

Cookies are small files that we create to store information on your computer.

  • We do not use cookies to track what other sites you have visited.
  • We do not look at or track any personal or confidential information about you.
  • We do make use of cookies to enable authorization control for online subscriptions.
  • We do make use of cookies to collect web site usage statistics.

The cookies used in our system:

  • acctid and acctname: identify you to our system (and only to our system) as a valid user
  • JSESSIONID: identifies your session to our computer
  • __utma, __utmb, __utmc, and __utmz: enable the collection of web site usage statistics

Security

Your personal information is stored at a data center controlled by our third party hosting company and on the customer database at OUP. The data center controlled by our third party hosting company is specifically designed to be physically secure and to admit authorized personnel only, who are contractually bound to keep all of our data confidential.

Access to our customer databases at Oxford University Press and OUP, Inc. in the USA is only given to those of our employees who need such access in order to carry out necessary processing of your account. All personal information submitted by you and entered by Oxford University Press into the American National Biography Online access control system is encoded using 128-bit SSL encryption before being sent over the Internet.

Legal notices

Under the license signed by the Subscriber, you are permitted to:

  1. search, view, retrieve, and display portions of American National Biography Online;
  2. electronically save portions of American National Biography Online;
  3. print out single copies of portions of American National Biography Online.
  4. Email single entries from American National Biography Online to yourself or to a friend or colleague.

Under the license signed by the Subscriber, you may NOT:

  1. remove or alter the copyright notices or other means of identification or disclaimers as they appear in American National Biography Online;
  2. systematically make printed or electronic copies of multiple extracts of American National Biography Online for any purpose;
  3. display or distribute any part of American National Biography Online on any electronic network, including without limitation the Internet and the World Wide Web (other than the institution's secure network, where the Subscriber is an institution);
  4. permit anyone to access or use American National Biography Online (other than other users authorized by the institution, where the Subscriber is an institution);
  5. use all or any part of American National Biography Online for any commercial use.


© 2010 Oxford University Press. Privacy Policy